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New Patient Guide

Welcome to Beaver Medical Group, the #1 choice in the Inland Empire. As a new patient, please review this information about the many services available to you.

Please watch our health guide video to learn how to access all the services available to you at Beaver Medical Group.

Choosing your doctor:


Your primary care physician oversees all aspects of your health care including physical exams, preventive care and referrals to specialists.

 

If you have an HMO plan, you must call your health plan to select a Beaver Medical Group primary care physician. Then you will be able to use all of the services available at Beaver Medical Group. Usually you must request a physician transfer by the middle of the month for the change to be effective with your insurance by the first of the following month.

Family Practice, Internal Medicine and Pediatric physicians are available as primary care physicians.

Appointments:


You are encouraged to schedule an establishing appointment with your new primary care physician. Call the appointment line at your Beaver Medical Group facility:

  • Banning Primary Care Center: 951-845-0313
  • Banning Specialty Care Center: 951-845-0372
  • Colton Office: 909-370-2778
  • Highland Main Office: 909-862-1736
  • Highland Church Street Office: 909-862-1736
  • Redlands Main Office: 909-335-4105
  • Redlands Beaver Advantage Health Center: 909-794-3682
  • Redlands Terracina Offices:
    • Pediatrics: 909-793-2896
    • Physical Rehabilitation: 909-792-9737
  • Redlands Orthopedic Office: 909-793-2634
  • Yucaipa Valley Office: 909-795-1738


You may also request, cancel or confirm an appointment online at least 48 hours in advance here.


Beaver Medical Group facilities, hours and phone numbers

Find addresses, phone numbers and directions to all of our facilities on our Care Facilities & Hours section. 

Medical Records

If you are a new patient, you will need to complete a medical records release form to have your chart transferred from your previous doctor to Beaver Medical Group. Please complete the form soon after you join Beaver Medical Group so your physician has your complete medical history. You may download our Medical Records Release form, fill it out and fax it to your previous doctor. Learn more about medical records.
Care Available Every Day of the Year:

Beaver Medical Group's Urgent Care Centers provide convenient medical care for illnesses requiring immediate care. We are available to care for you and your family on a walk-in basis.We treat patients of all ages and do not require a physician referral. Our Urgent Care Centers do not require an appointment and are available to everyone, even if you are not currently a BMG patient. Learn more about receiving urgent and after-hours care.

If you have a medical concern any time of the day, simply call your local Beaver Medical Group office. You will speak to your doctor's office during regular business hours, or to the Nurse Advice Helpline after hours.

Health Education:

The Health Education Department offers a variety of health classes and programs, free to Beaver Medical Group patients. The mission of the Health Education Department of Beaver Medical Group is to educate, motivate, and empower patients and their support network, to take a proactive role in their own health care by making and maintaining healthy lifestyle changes.

On-site Services:

Laboratory, radiology, optical shops, Audiology, mammography and more are readily available to all patients. Learn more about on-site services.

Prescription Refills:

Allow 4-7 days for prescription refills. Call the pharmacy where you filled the prescription; the pharmacy will send a request to your doctor for a new authorization if you do not have any remaining refills. If you have not seen a Beaver Medical Group doctor yet and need a refill, call to make an appointment and bring all your medications with you.